Privacy Policy
Last updated: March 11, 2026
1. Information We Collect
When you use LoadBuck's calculators, rate analysis tools, and account services, we may collect the following types of information:
- Account Information: Name, email address, password, and subscription plan details.
- Usage Data: Load details entered into calculators (origin, destination, rates, deadhead), trip history, and feature usage.
- Device Information: Device type, operating system, browser type, and IP address for security and analytics purposes.
2. How We Use Your Data
We use your data, specifically load variables, to provide the core services of LoadBuck, including:
- Processing toll and fuel cost calculations via integrated APIs.
- Maintaining a historically accurate and personal Trip History for your account.
- Improving our rate analysis algorithms and user experience.
- Communicating subscription updates, billing information, and vital product changes.
3. Data Sharing & Third Parties
We do not sell your personal information or hauling data to third parties. We may share necessary, anonymized data with trusted service providers strictly to perform platform functions (e.g., Stripe for payment processing, mapping APIs for toll/route calculations).
4. Data Security
Your data is stored securely using industry-standard encryption methodologies. We employ necessary technical and organizational measures to safeguard your account information against unauthorized access, theft, or data loss.
5. Your Privacy Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. You may delete your LoadBuck account and its associated trip history at any time from your account settings.
6. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact our support team at support@loadbuck.com.
